Welcome to Air Locker Training and the Coaches Manual.
We hope that your time with us as a coach is not only enjoyable and rewarding but gives you fresh insight into a very different form of training – group fitness at high altitude.
Altitude training is of course not new. In fact, you may have already trained in an altitude studio. What we do at Air Locker, however, is different in so many ways, as is about to be revealed!
The purpose of Air Locker Training Coaches Manual is to give you a clear understanding of your role as a coach, explain the importance of your role in relation to the customer experience and journey, and to equip you with the knowledge and tools for a successful coaching outcome every time.
Air Locker Training is a unique offering in the marketplace. We have identified 5 Points of Differentiation which set up apart from our competitors. Each of those unique selling points (USP’s) are highlighted in this manual with the symbol you see to the left. It is crucial for coaches to have buy-in to each point, and to fully understand the role each of them play to ensure a memorable experience in the Customer Journey you influence.
Visuals for both the 5 Points of Differentiation and the Customer Journey can be found on the final two pages of the manual.
The Coaches Manual should be read in conjunction with the ALT Playbook, job description, employee handbook, Contract of Employment (if applicable) and other supporting documents relevant to your role.